Roger Jones
Partner
Roger Jones
Partner
Roger Jones has specialised in resolving insurance disputes on behalf of his clients since 1992. He was previously a partner in the top ranked defendant law firm, Kennedys Law before switching sides in March 2020 to become a partner at Wynterhill and he now acts solely on behalf of policyholders who require advice and representation against their insurers.
He has been dealing with complex liability disputes and coverage matters for over 30 years and, since joining Wynterhill he focusses on property damage coverage matters and business interruption claims, cargo & theft coverage issues and professional indemnity matters.
He gets results for his clients using the most cost-effective means necessary. He believes in using the Financial Ombudsman Service for qualifying complainants, direct negotiation with insurers (or their solicitors) as well as independent mediation. He is also highly experienced in using the court process when necessary to achieve the required outcome for his clients.
He cuts through to the 'noise' and focuses on the key issues of a dispute. He provides clear commercial, practical and pragmatic advice.
He knows how insurers approach cases, which arguments are the best ones to run and which are likely to succeed for each policyholder client.
Clients praise his "technical and commercial contribution", "client service" and "exemplary advice".
Client matter highlights
Property damage coverage matters
- Acting for a property maintenance company in a £4m property damage claim which involved various policy coverage issues before the claim against the client was dismissed.
- Advising on policy coverage issues in relation to a product liability claim following a fire in Dublin causing property damage and business interruption valued at over €1m.
- Advising on coverage issues regarding a €5m fire at a ski chalet in France (policy governed by English law).
- Acting for several private individuals following a building collapse where insurers had reserved their rights to provide cover due to insurable interest issues. We persuaded the insurers to indemnify and pay the claim.
- Acting for a private individual where his property insurer sought to impose a proportionate remedy for alleged underinsurance following a serious house fire.
- Acting for a main contractor construction client who was one of several defendants following a £1.2m fire, which occurred 4 years after practical completion and where the client’s insurers only made a reservation of rights after dealing with the claim for 2 years.
Business interruption claims
- Advising and acting for various SME clients for Covid-19 related losses under the non-damage extensions of their BI policy wordings arising from FCA test case and subsequent caselaw.
Cargo and theft claims
- Acting for a trade credit client subjected to a complex fraud resulting in the theft of a substantial consignment of fashion goods between Italy and France. The cargo insurers initially declined the claim but following our involvement paid the claim in full with costs.
- Acting for a UK manufacturer of exhaust systems who were duped into sending a large consignment of exhaust systems to a large French supermarket chain. The client’s insurers declined the claim initially but were persuaded to pay in full with costs.
- Acting for a tractor dealer business following the theft of six tractors after insurers initially denied cover based on definition of goods kept ‘in the open’. Insurers paid the claim in full with costs.
- Acting for a client whose lorry trailer unit and contents was stolen overnight whilst parked up following insurers declinature based on the client failing to take reasonable precautions to prevent the theft. The claim was paid in full with costs.
Professional negligence claims
- Acting for a claimant who suffered life-changing injuries after falling through a roof against his original solicitors who, despite being successful at trial, failed to recover any damages when the employer and his insurer went into liquidation. We successfully recovered in excess of £1.5m from the FSCS and the insurers of his negligent solicitors.
- Acting for an SME client following an arson attack on his commercial property claiming an indemnity against both his insurers and insurance brokers.
- Providing coverage advice to an SME client following a multi-million pound fire at its warehouse in relation to a claim against its insurance broker.
- Acting for the estate of a deceased client against Guernsey based insurance brokers for the negligent advice they provided which meant that when the client died of cancer there was no cover in place. Proceedings ongoing
- Acting for a planning consultancy who, following advice provided to a FTSE 100 housebuilder, were the subject of a £2.2m professional negligence claim. The client’s professional indemnity insurers avoided cover for alleged dishonest/reckless breach of fairly presenting the risk. Following our involvement insurers have confirmed indemnity and agreed to pay costs.